How to Give Feedback That Changes Behavior

Effective feedback is a cornerstone of leadership, fostering growth and driving positive change in behavior. To give feedback that truly resonates and incites transformation, focus on being specific, timely, and constructive. Feedback should be a dialogue, not a monologue, ensuring mutual understanding and agreement on next steps. By anchoring your feedback in specific examples and outcomes, you emphasize the impact of the behavior, making the feedback more relatable and actionable.

When and How to Apply

Apply feedback immediately following the behavior it addresses, but ensure it’s in a private setting to maintain dignity. Approach the conversation as a partnership, focusing on shared goals and improvement. Tailor your feedback style to the individual’s personality and needs, ensuring it is received as intended. Always conclude with a mutual agreement on actionable steps and follow-up to reinforce accountability and support.

Action Items

• Prepare Your Message: Define the specific behavior and its impact. Use „I“ statements to express your observations and feelings.
• Choose the Right Setting: Conduct feedback sessions in private to create a safe space for open dialogue.
• Be Constructive and Supportive: Focus on the behavior, not the person. Offer solutions and express confidence in their ability to improve.
• Encourage Two-Way Communication: Invite the other person to share their perspective and discuss possible solutions together.
• Set Clear Expectations: Agree on specific, measurable actions to be taken and schedule a follow-up meeting to review progress.